Frequently Asked Questions

Frequently Asked Questions

If your query is not answered below, please do email us on admin@nevillholtopera.co.uk / catering@nevillholtopera.co.uk or call the office on 01858 437 451 – we would be delighted to help.

BOOKING YOUR TICKETS

How do I book my tickets?

Festival tickets and dining reservations can be purchased online through our website and through our box office partner, Ticketsolve. Please book online if you can, however, if you experience problems booking online, please call the NHO office on 01858 437 451 and we would be delighted to help you. 

Can I choose my seat?

Yes, you can choose your exact seat in the theatre through our box office system. 

Will I receive physical tickets?

No, you will receive a confirmation email and e-tickets to your email address when you make your booking outlining your ticket and dining purchases. 

Don’t worry if you are unable to use email to receive your e-ticket, or if you are concerned that you haven’t received your e-ticket. Please email us (admin@nevillholtopera.co.uk) or call the NHO office (01858 437 451) and we will sort out a solution. 

FOOD AND DRINK AT THE FESTIVAL

What dining options will be available on the day?

You can take a look at the dining options we have available across the Nevill Holt estate here. 

Can I bring my own food and drink?

Of course – you are very welcome to bring your own picnic and to enjoy your meal in the beautiful Nevill Holt gardens or under cover in our greenhouses or picnic nooks. 

Where do we go in the long dining interval?

The traditional “long dining interval” is an hour and half between the first and second parts of the opera (75 minutes on Sundays). During this time, you can explore the gardens and grounds and enjoy a meal – either in our restaurant spaces or you are welcome to bring your own picnic. You can book into one of our restaurants, reserve a space in the Picnic Chapel or a private pavilion, choose your spot in one of our greenhouses, or take in the fresh air. We will also have places for you to shelter if the weather isn’t great.

How do I book my dining?

You can book your dining through our website at the same time as booking your tickets. If you would like to book your dining separately and closer to the time that is absolutely fine, we just ask that you use the same email address for both purchases so that we can match up your orders and ensure your experience runs seamlessly. Please note that our dining spaces have limited space and so are likely to sell out.

At the summer festival, can we buy drinks on the day or do we need to pre-order?

You will be able to buy drinks at one of our bars on the day of your visit to the summer opera festival. However, if you have made a booking in one of our restaurant spaces we ask that you pre-order your drinks in advance as we will have limited stock available on the day, and pre-ordering your drinks also means that we will have your order ready for you at your restaurant table. 

Can you cater for special dietary requirements?

We are able to cater for any dietary requirements. You will be invited to notify our caterers of your dietary requirements when submitting your summer menu choices. 

What is included in my laid pavilion?

Your laid pavilion will include a main course plate, a small place and a dessert bowl, a wine and water glass, and starter, main course and dessert cutlery. Unlaid pavilions include table and chairs only, with a table cloth.

ON THE DAY

Where can I park?

Free parking is available on the cricket pitch opposite the main entrance to Nevill Holt, and is signposted. It is a few meters from the car park entrance to the gate. If you have trouble walking, please just let our car park attendants know when you arrive and we will ensure that you are able to park near to the entrance.

How do I get to Nevill Holt if travelling by train?

The closest train station to Nevill Holt is Market Harborough, which is approximately a 15-minute taxi ride away. Although there can be taxis available at the station, we highly recommend booking in advance. 

What happens if it is raining or the weather is bad?

There are plenty of places in the gardens to shelter and picnic during the long dining interval if the weather is not ideal. Our stewards will be on hand to help you find a spot to stay comfortable and dry. 

I have difficulty walking. Is there anything you can do to help?

Absolutely. We have a chauffeured golf buggy on site for the duration of the summer festival. Wheelchair transfers can be arranged, or wheelchair seats can be booked via the box office at time of purchase. Please call 01858 437 451 for further information.